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General Questions

 

Payment Methods

hicaps logo

Our HICAPS machine can make your health fund claim on the spot, no more waiting in queues. You only need to pay the gap.

eftpos-logo

Yes, we have EFTPOS for your convenience.

mastercard logologo visa

Mastercard and Visa are all accepted

wca logo

Workcover registered practitioners. Remember to get a doctors referral before you attend the clinic for your first treatment. Bring any relevant scans.

maa logo

For CTP claims please get a doctors referral before you attend the clinic and bring all relevant scans etc.

 

Read more: Payment Methods

hicaps logo

Our HICAPS machine can make your health fund claim on the spot, no more waiting in queues. You only need to pay the gap.

eftpos-logo

Yes, we have EFTPOS for your convenience.

mastercard logologo visa

Mastercard and Visa are all accepted

wca logo

Workcover registered practitioners. Remember to get a doctors referral before you attend the clinic for your first treatment. Bring any relevant scans.

maa logo

For CTP claims please get a doctors referral before you attend the clinic and bring all relevant scans etc.

Opening Hours

Opening Hours

 

Monday  
9:00am - 7:00pm
 
Tuesday  
9:00am - 6:45pm
 
Wednesday   9:00am - 7:00pm  
Thursday   9:00am - 7:00pm  
Friday   9:00am - 6:00pm  
Saturday   9:00am - 2:00pm  
Sunday  

Closed

Read more: Opening Hours

A referral is not necessary as Osteopaths are primary contact practitioners. However, if you require treatment under Workcover, MAA or Veterans Affairs you will need a referral from your GP before you can claim.

Osteopathy is a safe, holistic, hands-on approach to Musculoskeletal Medicine.
Although your Osteopath’s main aim is to reduce your pain and symptoms by addressing structural ‘dysfunction,’ they look for and correct the cause of the
problem with precisely executed adjustments.


Most people will feel great after an Osteopathic treatment, experiencing some
amount of ‘release’ and pain relief in an area that may have given them pain for
quite some time. Sometimes patients will feel tired and very relaxed after the treatment and will want to go home and sleep. Usually the treatment continues to work over a few days, which is why we will always encourage you to ‘take it easy’ and rest after a treatment to allow your body the necessary time to heal properly, even if you feel
completely pain free.


It is not uncommon after any physical therapy, including Osteopathic care, to
continue to experience some symptoms or even feel sore or tired. Sometimes the
symptoms may become worse before they become better. Should you feel a bit
sore and achy after your treatment, this feeling should ease within a couple of days, as your body adjusts to the changes that have been made. If you feel concerned, or your pain is worse then you should call and speak with your
Osteopath. We would always prefer that you call us to let us know how you feel –
we will often be able to tell you what to do or not to do that can help or decide if it
is something separate form the treatment and may need further attention.

 

If you have any studies or scans such as Xrays or MRI's please bring them with you on your first visit.

You can claim against your private health insurance extras cover for Osteopathic treatment, if you are unsure of your cover give your fund a call and check it out. We have a terminal which will allow us to make the private health insurance claim for you, then you only need pay the gap.

HCF have a program which entitles members to one free initial treatment per year for approved conditions.HCF More for backs

In general Medicare does not cover osteopathic treatment.

However, if you have a chronic condition Medicare will partially pay for up to 5 treatments under what was called the Enhanced Primary Care (EPC) system which is now called Chronic Diseases Management (CDM), to access this you will have to talk to your GP who will be able to do the necessary paperwork, he must specify Osteopath as the treatment provider.

TAGS: EPC, CDM

The initial consultation goes for 30-40 minutes.  On arrival you will be asked to complete a form regarding your medical and health history.  Your Osteopath will then take you into the consultation rooms to go over and expand on this information.  A thorough examination will be performed to allow a diagnosis to be made. 

If we feel your problem would respond to Osteopathic treatment, and you are happy with our treatment and management plan, the treatment will then commence .  If relevant, you will be given some advice regarding changes you could make to your daily activities that may assist in your recovery , eg moving the computer mouse closer, adjusting your car seat a particular way, or a stretch you could do to relieve tense tissue.

Sometimes this is a question can be hard to answer, it will depend on how long you have had  the condition. In general if it is an acute pain it can resolve in 1-4 treatments, if it is chronic and you have had the pain for years it will take more treatments. Your osteopath will try and give you an estimate on your first treatment though it may not be accurate until after we have seen the progress you are making.